Ordering process

how does this work...

Ordering ...

  • Place your orders online at your convenience
  • You will receive a confirmation of your order with info on estimated shipping.
  • NOTE we have roughly a 2-week turnaround time on orders due to dealing with multiple suppliers.
  • Before processing can start, orders must be paid for via credit Card (Visa or Master Card) or SnapScan or via EFT. Our banking details and SnapScan code will be provided on the invoice should you choose either of these options.
  • Please be sure to read product specifications carefully before placing an order, we cannot accept responsibility or returns of incorrectly ordered items.
  • Cancellation of orders are accepted before advertised processing date. A Voucher to the value of the order will be issued for your use within a 1 year period.

Shipping ...

Shipping costs:

FREE SHIPPING for ALL orders over R1'000.00

Economy Shipping
Major Centres  3-4 working days. Regional area’s up to 5 working days.

0-15kg = R100.00
16-25kg = R150.00 + R7.00/kg thereafter

Overnight Service--NOT AVAILABLE at present
Regional areas up to 2 working days.

0-2kg - R120 + R40.00/kg thereafter
  • Your order will be shipped as soon as all your products have arrived via our door to door courier service or collection from 50 Sir Duncan Road, Glenwood, Durban, 4001 (Collection BY APPOINTMENT ONLY)
  • We endeavour to limit any damage to your products in our packing process, but cannot be held responsible for damage of items or loss of parcel/s in transit and delivery.

Privacy Policy ...

  • All reasonable and responsible steps will be taken to protect personal information of users.
  • Please review the POPI Act for further information.