privacy policy


LowCarbLife ensures that your privacy is protected throughout your journeys on this website. When you register at LowCarbLife, we require your name, a delivery address, your email address and a contact number. These are used to verify your identity, and to enable us to deliver any orders you place with us.

Your Password

Once you have registered, your personal details can only be accessed by way of a password. We suggest that you keep this password private to ensure that no one else can gain access to this information

Customer Assistance

When you contact us, we may need to ask for your name, e-mail address or order number so that we are able to help you with any queries you may have, or to reply to you if need be.


Once you’ve chosen to subscribe to our newsletter at registration, we’ll be contacting you on a regular basis to let you know about any promotions or special offers that may be running, or any additions to the website. If you wish to unsubscribe from our mailing list, please click the "Unsubscribe" link usually found in the email footer, or alternatively please contact us and your name will be removed from the database.


A cookie is a small piece of information stored by your browser (for instance, Internet Explorer or Google Chrome) on your computer. The only piece of information stored in the cookie is your e-mail address. This is to identify returning customers and to speed-up the login process for the website. You can choose not to set the cookie by deselecting the "Remember me" check box. Do not disable cookies in the browser settings. If disabled you won’t be able to register.

Third Parties

LowCarbLife will make sure that your personal information is kept strictly confidential and is not disclosed to third parties. Moreover, we will only contact you with news of LowCarbLife special offers and promotions once you’ve indicated you would like to receive our newsletter at registration. However, we may release account information when we believe, in good faith, that such release is reasonably necessary to a) comply with law, b) enforce or apply the terms of any of our user agreements or c) protect the rights, property or safety of LowCarbLife, our users or others.